Privacy Policy

Last updated: June 1, 2026

This Privacy Policy describes how Santa Cruz Peptides (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit, use, or make a purchase from santacruzpeptides.com (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Santa Cruz Peptides is a supplier of research-grade peptides based in Santa Cruz, California, USA. All products sold are intended strictly for laboratory and research purposes only and are not for human or veterinary use. For any privacy-related questions, contact us at info@santacruzpeptides.com.

2. Information We Collect

We collect information that you provide directly to us, including when you place an order, create an account, or contact us:

• Identity and contact details, such as your first and last name, email address, and phone number.
• Billing and shipping addresses required to fulfill and deliver your order.
• Order information, including the products you purchase and your order history.
• Account credentials if you create an account on the Site.
• Communications you send us, such as contact form submissions, Certificate of Analysis (COA) requests, and wholesale inquiries.

We also automatically collect certain information when you visit the Site:

• Device and connection information, such as your IP address, browser type, and operating system.
• Usage information about how you interact with the Site, including pages viewed and items added to your cart.
• Information collected through cookies and similar technologies (see Section 6).

3. How We Use Your Information

We use the information we collect to:

• Process, fulfill, and ship your orders, and manage your account.
• Communicate with you about orders, COA requests, support inquiries, and Site updates.
• Process payments through our third-party payment processors.
• Detect, prevent, and address fraud, security issues, and unlawful activity.
• Comply with our legal obligations and enforce our Terms and Conditions.
• Improve and optimize the Site, our products, and the customer experience.

4. Payment Processing

We do not store full payment card numbers on our servers. Payments are handled by third-party payment processors who are responsible for the secure handling of your payment information. Cryptocurrency payments (such as Bitcoin, Ethereum, and USDC) are processed through NOWPayments. Card and other electronic payments are processed through our payment provider(s). Your use of these payment services is subject to the respective provider’s privacy policy and terms.

5. How We Share Your Information

We do not sell your personal information. We share your information only as needed to operate our business, including with:

• Payment processors, to securely complete your transactions.
• Shipping and fulfillment providers, to deliver your orders.
• Hosting, technology, and analytics providers that support the operation of the Site.
• Legal and regulatory authorities, when required by applicable law, subpoena, or to protect our rights, safety, or property.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember the items in your cart, keep you logged in, and understand how the Site is used. Essential cookies are required for the Site and checkout to function. You can control or disable cookies through your browser settings, but doing so may affect Site functionality. We use Google Analytics (provided through Google Site Kit) to understand how visitors find and use the Site. Google Analytics sets cookies and collects information such as your IP address, device and browser type, the pages you view, and how you interact with the Site, and processes this information on our behalf to help us measure traffic and improve the Site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and you can learn more about how Google handles data at policies.google.com/privacy. We also use Jetpack Stats (provided by Automattic) and Gaug.es to measure aggregate site traffic and usage trends. These services may set cookies and collect information such as your IP address, browser type, referring source, and the pages you view on the Site. If we add additional analytics or advertising technologies in the future, we will update this policy accordingly.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to complete your orders, maintain business and financial records, resolve disputes, and comply with our legal obligations.

8. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information, including encrypted (SSL/TLS) connections during checkout. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, update, or request deletion of your personal information, and to opt out of certain processing. California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right not to be discriminated against for exercising these rights. We do not sell personal information. To exercise any of these rights, contact us at info@santacruzpeptides.com.

10. Eligibility and Research Use

The Site and our products are intended only for qualified researchers who are at least 18 years of age. The Site is not directed to children, and we do not knowingly collect personal information from anyone under 18. By using the Site, you confirm that you are a qualified researcher purchasing our products for lawful laboratory and research purposes only.

11. Third-Party Links

The Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

12. Shipping Region

We ship within the United States only. Information you provide is processed and stored in the United States.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, please contact us at:

Santa Cruz Peptides
Santa Cruz, California, USA
Email: info@santacruzpeptides.com

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Checkout & Cart Information

When you begin the checkout process, we may record the items in your cart and the contact details you enter (such as your name and email address) before the order is completed. We use this information to follow up on incomplete or abandoned orders, provide customer support, and improve our store. We do not sell this information. You may contact us at any time to request that your stored checkout information be deleted.